& Direct Business cancellation form

Your contact details

You can also download this form and send it to us by email at or by mail to Recommerce Group, Customer Relationship Management Department - 54 Avenue Lénine - 94250 GENTILLY - FRANCE.
You can also make your withdrawal claim in written form, providing all the information required to process your file - IMEI number, product name, order number, date of purchase, all the contact details you used when placing the order as well as the sworn statement worded as follows: "I certify that I am the owner of this Recommerce product and that all parts of this claim are correct. The telephone has not been exposed to a shock or dropped, has not been in contact with any liquids or in a damp environment and no unauthorised software changes have been made (rooting, jailbreak, etc.). The telephone has not been opened or repaired by a repairperson who was not authorised by the manufacturer since I became the owner.

Limited company Recommerce Solutions SA with capital of 248,415.40 Euros - Trade and Companies Register (RCS) Créteil B 513 969 405 Intra-Community VAT no.: FR01513969402 - 54 avenue Lénine 94520 GENTILLY FRANCE © All rights reserved