Thank you for purchasing a Recommerce product, we are delighted to count you amongst our customers. Rest assured that we are making every effort to guarantee the best possible support for your device.Rest assured that we are making every effort to guarantee the best possible support for your device. Have you gone through our “Frequently Asked Questions”, or “reset your smartphone”?This can often solve the issues that you are facing. If this does not resolve your issue, please fill in the information below so that we can process your request. Wait for our response before returning your smartphone.